Privacy Policy

Artistic Studios is committed to adopting the highest standards to safeguard our customers' personal information.

Artistic Studios is bound by the National Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 Artistic Studios' collection, use and disclosure of personal information is set out below:

What personal information does Artistic Studios collect and why?

Artistic Studios collects personal information about you in order to provide personalised photography services.

The personal information you provide to Artistic Studios will enhance the services that we offer you. The type of personal information we collect may include your name, address, telephone numbers, and personal preferences. This information permits us to issue your portrait experience vouchers.

How Artistic Studios may use your personal information

The personal information you provide Artistic Studios may be used for a number of purposes connected with our business operations, which include:

  • processing your orders or applications;
  • providing you with products and/or services requested;
  • dealing with requests, enquiries or complaints and other customer care related activities;
  • carrying out market and product analysis and marketing our products and services generally;
  • contacting you about our products and services;

We may also use your personal information for purposes related to those described above which would be reasonably expected by you. For example, we may use your personal information to keep you informed about future promotions. To opt-out of receiving certain Artistic Studios marketing materials, please contact (03) 9379 7939. Please note that Artistic Studios will still need to send you essential information in relation to your purchase.

We will not use your information for purposes other than described above unless we have your consent or there are specified law enforcement or public health and safety reasons.

Sharing your Personal Information

Artistic Studios may disclose or receive personal information or documents about you to / from:

  • the photographic studios within the Artistic Studios group for purposes that are related to providing you with a photographic experience which would be reasonably expected.

Unless you consent, we will not disclose your personal information to third parties, other than those who have contracted with Artistic Studios to keep the information confidential, or who are subject to obligations to protect your personal information.

Security of your Personal Information

We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure.

How to access your personal information

Upon your request, Artistic Studios will take reasonable steps to let you know, generally, what sort of personal information we hold, for what purposes and how we collect, use and disclose that information. Upon your request, Artistic Studios will provide access to your personal information we hold.

How to contact us

If you have any queries or concerns, please contact us by phoning (03) 9379 7939.
 
 
 
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